Frequently Asked Questions

 
General Information
What is MAKE Magazine?
What are the subscription rates?
Is there a money-back guarantee?
Tell me about Premier Maker.
Ready to claim your Premier Maker benefits?
Can I get back issues of MAKE?
Where's my MAKE Magazine?
How do I contact Customer Service?
How do I order multiple orders for multiple countries?
 
Make - Digital Edition
Tell me about MAKE digital and the MAKE app!
How do I add digital editions to my subscription?
How do I get the iPad app?
Do I pay more for digital access?
Can I get just the digital edition?
Can I print out articles from MAKE - Digital Edition?
How can I read the current digital issue?
 
Gift Subscription
How can I give a gift of MAKE?
 
Q: What is MAKE Magazine?
A: MAKE Magazine is published bimonthly (six times per year) by Maker Media, Inc. available in print and digital formats (enhanced digital pdf replica & iPad app), MAKE brings the do-it-yourself mindset to life with exciting projects that help you make the most of your technology.

Q: What are the subscription rates?
A: For a New Subscription Click Here.

FormatUnited StatesCanadaOther Countries
Enhanced Digital PDF or iPad$19.99$19.99$19.99
Print + Enhanced Digital PDF$34.95$39.95$49.95
Full Access: Print + PDF + iPad$39.95$44.95$54.95


Q: Is there a money-back guarantee?
A: Our NO RISK Guarantee: If you ever decide MAKE is not for you. You may cancel at any time and receive a full refund for all unmailed volumes.

Q: Tell me about Premier Maker.
A: Premier Maker is the status you obtain by upgrading your Print + Digital or Full Access subscription to automatic annual renewal via your authorized credit card. Each year it will be charged for an additional year. You may cancel at any time.

Benefits of Premier Maker include:
  • No more renewal notices - ever!
  • Our lowest subscription price - you’ll always save $5.00 off the current regular rate for another full year of MAKE.
  • 30 day notification - via email we contact you 30 days prior to expiration of your current subscription to let you know that your subscription is going to be shortly renewed.
  • Unlimited FREE access to the online digital PDF library of all published issues (does not include special issues).
  • Full access to all issues on the iPad app (applies to Full-Access subscriptions only; does not include special issues).
  • You’re in control - you end your subscription when you wish and receive a refund for all un-mailed volumes.


Q: Ready to claim your Premier Maker benefits?
A: 
  • If you're a new subscriber, please click here to order MAKE and become a Premier Maker
  • If you're already a subscriber, please click here to upgrade to Premier Maker by entering your account number and zip code.


Q: Can I get back issues of MAKE?
A: Yes, single copies are available for purchase in our Maker Shed store.

Q: Where's my MAKE Magazine?
A: MAKE is shipped via mail delivery and will arrive within 3-4 weeks in the US, and 4-6 weeks for all other countries.

Q: How do I contact Customer Service?
A: Please include your Account # in any correspondence.

Email us: cs@readerservices.makezine.com
Call us: 1-866-289-8847 (US & Canada)
1-818-487-2037 (all other countries)
Between the hours of 5am to 5pm Pacific Standard time, Monday through Friday.
Fax:818-487-4550.
Snail Mail:
MAKE
Attn: Customer Service
PO Box 17046
North Hollywood, CA 91615-9588.

Q: How do I order multiple orders for multiple countries?
A: For multiple orders in multiple countries, please contact customer service at:

Email us: cs@readerservices.makezine.com

Call us: 1-866-289-8847 (US & Canada)
1-818-487-2037 (all other countries)
Between the hours of 5am to 5pm Pacific Standard time, Monday through Friday.

Fax:818-487-4550.

Snail Mail:

MAKE
Attn: Customer Service
PO Box 17046
North Hollywood, CA 91615-9588.

Q: Tell me about MAKE digital and the MAKE app!
A: There are two options: The enhanced digital PDF replica which is readable on your desktop or Android devices.

There is also an app version that has been optimized for your iPad.

Each digital version may be purchased for just $19.99 a year.

Benefits

Immediate Availability Worldwide: Instantaneous delivery of MAKE to all MAKE subscribers Worldwide.

Embedded Multimedia: Audio and clips within articles, linked “Web Extras” accessible with a click.

Ability to Print Articles: Print an article, take it to a workshop, and lay it out flat: sparing your magazine from solder, coffee stains and what not.

Searchable: Search a single Volume or across your entire collection.

Access 24/7: You can view your digital edition anywhere you can access the web.

As a subscriber, you will receive an alert via email or push notification for the latest issue. To begin reading, simply click on the link within the email. It’s that easy!

For help with your digital subscription, please click on one of the links below:

Subscription status questions: contact cs@readerservices.makezine.com.

Technical questions/ enhanced PDF replica edition: contact Support@gtxcel.com.

Technical questions/ iPad app: contact mobilesupport@makermedia.com


Q: How do I add digital editions to my subscription?
A: You can add the digital edition to your subscription by signing into your Online Account Services and clicking Add Digital Editions at no additional cost.

Or you can now order your digital edition by contacting our customer service at:

Please Include your Account # in any correspondence.

Email us:cs@readerservices.makezine.com

Call us:1-866-289-8847 (US & Canada)
1-818-487-2037 (all other countries)

Between the hours of 5am to 5pm Pacific Standard Time.

Q: How do I get the iPad app?
A: After purchasing an iPad subscription from MAKE's order page, visit the iTunes store on your iPad and download the make:magazine app—include colon, no space. Your User ID is your subscription account number, which begins with MK and is followed by 6 digits. Your password is your 5 digit zip code. If you need help installing your iPad app or downloading an issue, please Click here.

Q: Do I pay more for digital access?
A: The enhanced PDF replica is included with your print subscription. Upgrade to Full Access to add the iPad app to your subscription. We will need your preferred email address to notify you of your digital editions.

Q: Can I get just the digital edition?
A: Yes, subscribers can select to receive 'digital only' by emailing or calling customer service.

   1-866-289-8847 (US & Canada)
   1-818-487-2037 (all other countries)
   Between the hours of 5am to 5pm San Francisco Time.
   Or Email:cs@readerservices.makezine.com
   Please include your Account # in any correspondence.

Q: Can I print out articles from MAKE - Digital Edition?
A: Yes, we thought it would be helpful to be able to print out projects for use within the workshop, sparing your print copy from all forms of hazards and objectionable stains. Printed copies are for single-use only and are stamped with the subscriber’s email address.

Q: How can I read the current digital issue?
A: If you are already a MAKE subscriber click here to read the current issue of MAKE in enhanced PDF digital replica format or subscribe now to the enhanced PDF digital replica.

Q: How can I give a gift of MAKE?
A:  Click here to order a gift subscription of MAKE.

We will send a gift notification and the current issue shortly to your gift recipient. If you would like to announce your gift(s) yourself, you can download a gift card Click here.